Full-Time Insurance Branch Manager
Job Description
Insurance Branch Manager
Squamish Insurance Services has been serving the public for more than 35 years. We take our responsibility seriously to inform and guide you through the sometimes complex insurance process. From your home and car to your business and travel, count on our team to inform and assist you on selecting coverage that is tailored to your needs.
You will manage the day to day operations of Squamish Insurance and ensure operational, quality, and revenue targets are achieved. We are looking for a career minded individual who is interested in growing their career in leadership. If you enjoy building relationships within a growing community and enjoy collaborating with a high energy team, we have an opportunity for you!
Mandate Statement:
Clients’ auto, home and business insurance and driver licensing needs in the Sea to Sky corridor will be met resulting in profitability and community well- being.
Key areas of accountability for this role are:
- Manage a team of 12 direct reports to provide an exceptional customer experience.
- Develop and implement a business plan, including maximizing marketing opportunities, to deliver on established business goals.
- Monitor and optimize financial reporting and administration as well as operational practices consistent with established policies and procedures, standards, and regulatory requirements
- Deliver quality insurance advice that meets personal and commercial client needs and balances risk and profitability.
- Advise on strategic initiatives to realize agency profitability and growth.
- Implement and forge relationships with community groups in order to deliver on the Community Engagement strategy.
As a Manager you are accountable for:
- Your direct reports’ outputs and working behaviors.
- Building a team of increasingly capable direct reports.
- Exercising leadership.
- Continuous improvement.
- Providing a safe and respectful environment for your direct reports.
Competencies:
- Solid business acumen in the context of the insurance industry.
- Solid communication and interpersonal skills to create clear understanding of expectations; address challenges and issues for the business unit; and represent the unit across the organization.
- Solid knowledge of the concepts, practices and techniques of the insurance industry.
- Solid planning and coordination skills to develop operating plans, processes, methods and standards for a unit and to coordinate delivery of programs and services.
- Solid problem solving and decision making skills to diagnose challenges and issues; develop innovative business solutions; and to assess risks and opportunities that may affect the unit and or designated unit.
- Solid research and analytical skills to assess and recommend course of action on trends, and to identify risks and opportunities that may impact the unit.
Education & Experience
Level 3 General Insurance Agent (Nominee) License required.
4-6 years experience managing a portfolio of insurance clients.
3 years of supervisory or management experience.
Experience working in a unionized environment and with collective agreements an asset.
Hours: Monday to Friday, 35 hours per week. Occasional travel to Vancouver for meetings will be required.