As an Insurance Advisor, your work will have a big impact on our Sales & Customer Service operations. We will count on you to provide our customers with guidance on the right home and auto insurance solutions. 

You succeed at what you do because:

• You are driven to achieve goals
• You are a reliable team-player
• You are an ambassador of adaptability
• You are an effective problem-solver

This role will offer you the chance to:

• Build experience and receive resources to support your professional growth and success
• Attain an Insurance License in order to contribute to organizational goals
• Innovate through your contributions to improve efficiency
• Develop your career with an award-winning top employer!

 

You’ll also handle many key responsibilities:

Sales and Customer Service

• Contribute to building our book of business and inspire customer loyalty
• Achieve and maintain personal and team performance goals
• Proactively create a trusting environment that fosters the sale of our products
• Go above and beyond to help find the right solution to improve customer retention and satisfaction
• Be attentive to the customer needs in order to fully understand their insurance needs and personal situation

 

Insurance Analysis

• Be well-informed on current and relevant insurance industry changes including coverages, filings and procedures
• Understand, inform and guide potential customers on insurance advice and coverage options in order to seize sales opportunities
• Identify process improvement needs and recommend changes to policies or procedures to improve quality service and competitiveness

Your Skills

High school diploma (post-secondary education is an asset) Previous sales, customer service and/or call centre experience High degree of professionalism and strong communication skills Ability to learn autonomously and thrive in a self-study training environment Thrives in a fast paced environment, while being able to manage multiple tasks and priorities   Please note that all candidates must be available to work full-time, 5 days per week during our hours of operation as follows: 8:00 AM and 6:00 PM – Monday to Friday 9:00 AM and 4:30 PM – Saturdays (every Saturday for first year of employment – rotating Saturdays thereafter) Occasional Statutory Holidays Start Date:  January 14, 2019    Perks of joining our team. Competitive compensation package Annual performance bonus Flex-benefits program $350 annual wellness subsidy Defined benefit and defined contribution pension plans Employee share purchase program Exclusive group discounts for home and auto insurance as well as discounts from other partners Education assistance program And much more!